• How to confirm that we have received your request/reservation?
    Once we receive your reservation or request, we will reply to you as soon as possible. If you don’t see any reply, please check your spam or junk folder. You’re also welcome to contact us directly; we’ll be happy to assist you with anything.
  • Up to what age are they considered children?
    All children are accepted with prices that vary depending on the age (upon request):
    0 - 2 years
    Extra bed upon request US$10 per child, per night
    Crib upon request US$5 per child, per night
    3 - 12 years
    Extra bed upon request US$10 per child, per night
    13+ years
    Extra bed upon request US$12 per person, per night
    Note: Prices for extra beds and cribs aren't included in the total price and have to be paid separately during your stay.
    Also, the number of extra beds & cribs allowed depends on the option you choose. Contact us for more info.
    All cribs & extra beds are subject to availability.
  • Do you have any discount codes?
    Contact us and check our offers.
  • Do you offer late check-out on the departure day?
    Subject to availability. Please refer to our support team.
  • Can I cancel my reservation?
    Cancellation and prepayment policies vary according to accommodation type, stay dates, and check the conditions of your selected option.
  • Do you have a spa?
    Unfortunately, we don’t have either a spa or a wellness center.
  • Where is your hotel located in Cairo?
    We’re located in downtown Cairo in Hoda Shaarawy street, branching from Talaat Harb street, just a short walk from Tahrir Square, and close to major attractions like the Egyptian Museum and Cairo Tower, making it an ideal solution for travelers looking for the necessity to historical, cultural attractions, and museums in Cairo.
  • How far is the hotel from Cairo International Airport?
    The hotel is approximately 11.1 miles (18 Kilometers) from Cairo International Airport, making it a convenient choice for travelers looking for a hotel near Cairo Airport with easy access to the city center.
  • Is there an airport shuttle service?
    Yes, we offer airport shuttle and all transportation services for an additional fee.
  • What are the nearby attractions, restaurants, and public transit options to Eileen Hotel?
    Top attractions
    • Tahrir Square (550 m)
    • The Egyptian Museum (750 m)
    • Abdeen Palace (1.5 km)
    • Museum of Egyptian Modern Arts (1.9 km)
    • Cairo Tower (2 km)
    • The Citadel (4.2 km)
    • Coptic Museum (5 km)
    • Great Sphinx (15 km)
    • Giza Pyramids (16 km)
    • The Grand Egyptian Museum (16 km)
    Restaurants & cafes
    • Cafe/Bar: Coffee Day (50 m) / Cafe 101 (150 m)
    • Restaurant: Kazaz Restaurant (100 m)
    Closest Airports
    • Cairo International Airport (18 km)
    • Sphinx International Airport (34 km)
    • Capital International Airport (76 km)
    Public transit
    • Subway: Mohamed Neguib (450 m) / Sadat (500 m)
    • Train: Cairo Ramses Station (2.3 km)
  • What are the check-in and check-out times?
    Check-in at our hotel starts from 2:00 PM to 12:00 AM, while check-out is from 12:00 AM to 12:00 PM. Either early check-in or late check-out is subject to availability. Please refer back to the support team.
  • Do you offer airport transfer services in Cairo?
    Yes, we can arrange Cairo airport transfers upon request. Our team will be happy to assist with any transfers all over Cairo as well.
  • Is breakfast included at the hotel?
    Breakfast availability depends on your booking option. Please review your reservation details or contact our team for more information about breakfast options.
  • Does Eileen Hotel offer free Wi-Fi?
    Yes, we offer high-speed Wi-Fi service to all of our rooms.
  • Are the hotel rooms at Eileen Hotel soundproof?
    Yes, all our rooms are soundproof, ensuring a peaceful stay even though we’re located at the heart of downtown Cairo.
  • Is Eileen Hotel suitable for families?
    Yes, we’re a family-friendly hotel as our Family rooms offer expansive spaces and are ideal for guests traveling with children or friends groups.
  • Are the rooms at Eileen Hotel air-conditioned?
    Yes, all rooms are fully air-conditioned, providing comfort and the best temperatures throughout the year in Cairo’s climate.
  • Is the Eileen Hotel close to Cairo tourist attractions?
    Yes, Eileen Hotel is ideally located near Cairo's top attractions like:
    • Tahrir Square (550 m)
    • The Egyptian Museum (750 m)
    • Abdeen Palace (1.5 km)
    • Museum of Egyptian Modern Arts (1.9 km)
    • Cairo Tower (2 km)
    • The Citadel (4.2 km)
    • Coptic Museum (5 km)
    • Great Sphinx (15 km)
    • Giza Pyramids (16 km)
    • The Grand Egyptian Museum (16 km)
    • Islamic Cairo (4 km)
    • Coptic Cairo (6.5 km)
  • Can you help arrange tours and sightseeing in Egypt?
    Yes, our team also specializes in crafting our guest tours in Cairo, including museums, temples, and different trips all across Egypt, including Luxor, Aswan, and the Red Sea.
  • Is there a 24-hour reception at the hotel?
    Yes, our front desk is available 24/7 to assist our guests with everything.
  • How to contact Eileen Hotel?
    You’re welcome to reach us 24/7 either via phone, email, or through the Contact Us page. Our team is always here to help you with reservations or any other inquiries.